Automatically Synchronise your Oracle CX Contacts with your Google Contacts.

Many Options available:

• Master Contacts in Sales Cloud with edit only access in Google
• Master Contacts in Sales Cloud with read-only access in Google
• Allow Users to add new Sales Cloud contacts from Google

With Gmail Synchronization - iLink can automatically log your emails to Oracle CX.

Automatic linking of emails can be based on pre-set rules or Oracle CX Search.

Email processing can be based on all emails, email match criteria or labels.

Automatically Synchronise your Sales Cloud Tasks with your Google Tasks.

Many Options available

• Master Tasks in Sales Cloud with edit only access in Google
• Master Tasks in Sales Cloud with read-only access in Google
• Allow Users to add Sales Cloud tasks directly in Google

Full Bi-directional Synchronization between your Google Calendar and Oracle CX Calendar.

Automatic linking of Synchronised Google Events to Oracle CX Contacts, Accounts and Leads.

Support for Recurring Events, Private Events, Group Events & Multiple Calendars.

Whether for 1 or 10,000 users, iLink will scale to support even the largest of Organizations.