Synchronize Google
and Oracle CX
Whether it is Contacts, Emails, Tasks or Emails our iLink platform delivers a a unified solution to keep Google and Oracle synchronized.
Contacts

Automatically Synchronise your Oracle CX Contacts with your Google Contacts.

Many Options available:

  • Master Contacts in Sales Cloud with edit only access in Google
  • Master Contacts in Sales Cloud with read-only access in Google
  • Allow Users to add new Sales Cloud contacts from Google
The decision is yours.
Emails

With Gmail Synchronization - iLink can automatically log your emails to Oracle CX.

Automatic linking of emails can be based on pre-set rules or Oracle CX Search.

Email processing can be based on all emails, email match criteria or labels.

Tasks

Automatically Synchronise your Sales Cloud Tasks with your Google Tasks.

Many Options available

  • Master Tasks in Sales Cloud with edit only access in Google
  • Master Tasks in Sales Cloud with read-only access in Google
  • Allow Users to add Sales Cloud tasks directly in Google
The decision is yours.
Calendar

Full Bi-directional Synchronization between your Google Calendar and Oracle CX Calendar.

Automatic linking of Synchronised Google Events to Oracle CX Contacts, Accounts and Leads.

Support for Recurring Events, Private Events, Group Events & Multiple Calendars.

Whether for 1 or 10,000 users, iLink will scale to support even the largest of Organizations.

Like to know more?

Book a time to discuss how we can help.